Netherlands-based utility ONS Energy has successfully completed its deployment of the Excelergy (Lexington, Massachusetts, U.S.) Revenue Manager software platform in just four weeks, the companies recently reported. Excelergy Revenue Manager is now handling ONS's billing, customer care and revenue management for nearly 1000 commercial & industrial (C&I) customers in the Belgium, Netherlands and Luxembourg markets.
“Before now, the fastest known implementations for a full scale billing system were between eight and 10 weeks,” said ONS Energy director Paul Levels. “In order to fulfill our aggressive plans to deliver superior customer care and billing for hundreds of our newly acquired C&I customers, we wanted to cut that time in half. It was a radical concept, but with Excelergy's track record of rapid, successful deployments, we knew it could be done. In the end, not only did we achieve operational status within four weeks, we did it with a remarkably small, focused ONS/Excelergy deployment team — just five people. That makes these results even more spectacular.”
Excelergy Revenue Manager is a multicurrency, multilanguage billing, customer and revenue management software platform that enhances customer enrollment and retention, enables personalized invoicing and customer care, and improves revenue management and collections in restructuring markets around the world. The platform's rapid deployment and easy integration enable clients to more quickly and efficiently market and sell their products and services, and more accurately bill and serve their growing numbers of customers across multiple markets and multiple commodities.
Excelergy Revenue Manager is also deployed at leading global companies including Energiedirect/Essent NV (Europe), SembCorp Utilities (Asia-Pacific), FirstEnergy Solutions, BGE Home/Constellation Energy, Green Mountain Energy Company, Sempra Energy Solutions, Strategic Energy and Vectren Source (North America), among others.
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