FERC Accepts New Enforcement Mechanism for Reliability Standards
The Federal Energy Regulatory Commission has conditionally accepted a North American Electric Reliability Corp. proposal to use informational filings to report possible violations of reliability standards that pose a lesser risk to the bulk-power system. ...
SDG&E Launches Smart Grid Privacy Initiative
San Diego Gas & Electric and the Office of the Information and Privacy Commissioner of Ontario, Canada, have released a joint paper to document the incorporation of Privacy by Design into SDG&E's smart grid initiative. ...
SMART CUSTOMER / SMART METER Headlines
Europe to Experience Five-Fold Growth in Installed Base of Smart Meters by 2017
New analysis from Frost & Sullivan, European Smart Meter Markets, finds that the smart meter revenue in Europe is expected to grow from $318.4 million in 2010 to $1.93 billion in 2017 at a compound annual growth rate (CAGR) of 29.3 percent....
China Social Electricity Use Likely to Hit 6.02 to 6.61 Trillion kWh by 2015
China's annual social electricity consumption is expected to hit 6.02 to 6.61 trillion kilowatt hours by 2015 with an average annual growth of 8.8 percent during 2011-2015, predicted China Electricity Council (CEC). ...
Jersey Central Power & Light to Invest Nearly $200 Million in 2012 to Enhance Customers' Service Reliability
Jersey Central Power & Light plans to invest nearly $200 million this year on projects designed to improve service reliability and help meet the increasing demand for electricity in northern and central New Jersey....
The Philippines' ERC Orders Utilities to Install TOU Meters
The Philippines' Energy Regulatory Commission, on Feb. 9, posted on its website a Resolution directing distribution utilities in Luzon and Visayas to complete the installation of the time-of-use meters for qualified contestable electricity customers under the first phase of implementation of open access and retail competition (OARC). ...
624 Million Utility Customers Worldwide Will Use Social Media to Engage with Their Utilities by 2017
The explosive growth of social media has caused utility managers to rethink their customer relations strategies....
Business Customers' Satisfaction of Electric Utilities Increases Notably
Overall business customer satisfaction with electric utility companies has improved notably from 2011, but satisfaction among businesses with the smallest monthly average electric bills trails behind that of businesses that spend more....
Belgium-Based Eandis and Infrax Award AMM System Contract for Roll-out of 61,000 Meters
Cuculus GmbH has been selected to supply its ZONOS platform to Eandis and Infrax’s for their roll-out of 61,000 meters in Belgium....
PG&E Welcomes CPUC Decision on Analog Alternative to SmartMeter
Residential electric customers who have concerns about wireless technology can now choose either a new SmartMeter or a traditional analog meter, following the final decision by the California Public Utilities Commission....
Electricity Access Still Insufficient in Developing Countries
Despite massive gains in global access to electricity over the last two decades, governments and development organizations must continue to invest in electrification to achieve critical health, environmental, and livelihood outcomes, according to new research published by the Worldwatch Institute for its Vital Signs Online publication....
Cleco to Begin Serving Dixie Electric Membership Corp. in 2014
Cleco Power has entered into a 10-year full-requirements contract to sell energy, capacity and ancillary services to Dixie Electric Membership Corporation (DEMCO), which serves the suburban Baton Rouge market. ...
Survey Results Published on Electric Utilities Power Restoration Practices
Macrosoft has published the results of its survey on the restoration practices of utility companies with clear results....
Smart Meter Opt-Out Programs Spread Across North America
To defuse opposition from smart meter foes and allow utility companies to move forward with grid-modernization plans, utility leaders may have to consider...
Customers Take to e-Bills
For utility customers, receiving and paying monthly household bills is a part of life. As the source of the recurring bill, utilities have a significant...
Customer Interaction With Utilities Via Social Media Rising Swiftly
About 57 million customers worldwide used social media to engage utilities in 2011, and that number is expected to rise to 624 million customers by the end of 2017....
Smart Meter Opt-Out Programs Spread Across North America
To defuse opposition from smart meter foes and allow utility companies to move forward with grid modernization plans, utility leaders may have to consider creating smart meter opt-out programs regardless of the validity of opponents’ concerns about health, safety and privacy, according to Chartwell’s latest industry report, Smart Meter Opt-Out Programs 2012....
PG&E Completes Stadium Electrical Improvements, Testing to Ensure Candlestick Park Ready for Playoff Game
The city of San Francisco and Pacific Gas and Electric Co. successfully completed the last of several tests conducted over the past month to prevent another interruption of power when Candlestick Park Stadium hosts the National Football League's NFC Playoff Game between the San Francisco 49ers and the New Orleans Saints this Saturday....
Eléctrica de Guayaquil Completes Smart Metering Implementation in Latin America
Eléctrica de Guayaquil, a state-owned electric utility in Guayaquil, Ecuador, completed the installation of Latin America’s first meter-to-cash smart metering system....
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