Rethinking Redundant Facilities
I remember the day Ameren decided to break with tradition, the day we started to move away from the traditional way investment decisions were made in...
Elster Electricity's EnergyAxis Attracts Toronto and Wisconsin Utilities
Elster Electricity (Raleigh, North Carolina, U.S.) recently announced that Shawano Municipal Utilities (SMU; Shawano, Wisconsin, U.S.) is installing the...
When No Doesn't Cut It
It is no surprise to any utility that customers frequently take issue with the need to keep their trees away from power lines. PG&E designates these locations...
Utility Streamlines Cable Locating Process
New road construction projects, a steady growth in the economy, and shifts in populations are generating more and more one-call ticket requests for locating...
Lessons From a Successful AMR Implementation
There were no silver bullets that magically transformed PPL Electric Utilities' deployment of an automated meter-reading (AMR) system from an anemic effort...
PSE&G Embraces Predictive Approach to T&D Maintenance
Formed in 1903 from the consolidation of more than 400 gas, electric and transportation companies in the state of New Jersey, Public Service Electric...
United States: New York ISO Releases Final Report on the 2003 Blackout
The United State's New York Independent System Operator (NYISO) released its final report on the blackout of Aug. 14, 2003. The final report reaffirmed...
Surgical AMR, Alive and Well
Northeast Utilities (NU) serves about two million electric and gas customers in three New England states. Connecticut Light & Power (CL&P), Public Service...
Alabama Power Begins Trial of 500 AMDS Meters
Advanced Metering Data Systems (AMDS; New Orleans, Louisiana, U.S.), a metering and wireless connectivity company, is proceeding with a 500-meter trial...
Strategy and Design Considerations for Systemwide PQ Monitoring in Hong Kong
Over the past few years, the number of power quality (PQ) monitoring systems installed has increased significantly worldwide. In line with this trend,...
New Technology Solves Problem of Low Voltage at End of the Line
Klickitat Public Utility District (Goldendale, Washington, U.S.) had a problem familiar to every utility: unhappy customers at the end of the line experiencing...
Load-Shedding Scheme Protects Utility from Voltage Collapse
The complexity of operating a transmission system has increased over the years. The failure of a single critical element, if not managed correctly, can...
Oregon's McMinnville Water & Light First to Deploy Innoprise CIS Software
McMinnville Water & Light (McMinnville, Oregon, U.S.) will be the first to deploy Innoprise Software's (Bend, Oregon) customer information system (CIS)....
United States: ISO New England's Annual Assessment Details Needed Enhancements to Strengthen Power System Reliability
The Board of Directors of ISO New England Inc., operator of the region's bulk power system and wholesale electricity markets, has approved the 2004 Regional...
The Reliability Triangle
We Energies, like many utilities, has been actively tracking and bench-marking distribution reliability statistics for years, using the standard indices...
Web-Based Meter Data Proves Effective for Key Accounts
Providing customers energy information they can apply to operating their businesses is a competitive service in current electric markets. LCRA, a public...
North America: Homeowners Bullish on Onsite Power in North America, as International Markets Begin to Grow
Distributed energy (DE) is making inroads into residential markets in North America and beyond. This may come as a surprise to many, as the market for...
MeterSmart Launches Remote Meter Reading Via Satellite
MeterSmart announces a new offering that will allow utilities to collect accurate meter data across the globe, including rural and remote areas, via a...
It's Time to Challenge Conventional Wisdom
The electric power industry recently has undergone dramatic institutional changes. Participants are being faulted for failing to invest adequately in...
We Energies Gets a One-Two Punch in Outage Control
Each year, We Energies (WE) reviews data from its Customer Outage Reporting System (CORS) to determine problem areas and patterns that may reveal overall...
Quantifying Reliability and Service Quality
To ensure proper incentives are in place to maintain traditional levels of reliability and service quality, regulators and utilities are using different...
Xcel Energy Deploys Peace CIS
Peace Software recently announced that Xcel Energy (Minneapolis, Minnesota, U.S.) and IBM Global Services (White Plains, New York, U.S.) have deployed...
LIPA’s Web Based Storm Center Provides Vital Information for Customers
What should Long Islanders do to prepare for an impending storm? If a storm should strike Long Island, what can Long Islanders do to stay safe and protect their homes and families? And when the storm has passed, where can Long Islanders go to get up-to-the-minute information on storm related electric outages? ...
Aquila Selects MITEM for Major Initiative to Enhance Call Center Customer Service Operations
Aquila Inc. (Kansas City, Missouri, U.S.) has selected MITEM Corp.'s (Menlo Park, California, U.S.) flagship application integration platform, MitemView,...
Entergy Expands Online Advice with Apogee Energy Calculators and Kids Korner
Entergy customers in Louisiana, Mississippi and Arkansas can see how it all adds up every time they plug in another TV set, computer or refrigerator with...
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