UK Supplier First Utility Signs on with Smart Meter Watchdog Campaign
First Utility, the UK's largest independent domestic energy company, was announced as one of the few UK energy firms to sign up to consumer watchdog Which?'s 'Smart Meter Promise' campaign....
Behind the Scenes - ComEd Repairs Continue Following Devastating Storm
ComEd crews went to extraordinary lengths, in recent days, to restore electricity to customers affected by last week's storm. ...
ComEd Restores 99 Percent of Customers Affected by Devastating Storm
ComEd announced that it has restored power to virtually all of the 850,000 customers who were affected by one of the most severe storms the company has faced in recent history. ...
FPL Power Tracker Online Map is Now Live
Florida Power & Light Co. today officially launched the FPL Power Tracker, a new interactive online map that shows in near real-time the location of any power outages across the company's 35-county service territory. ...
UK's First Utility Orders Home Energy Management Platform
Opower and First Utility, the U.K.’s largest independent domestic energy company, have announced a new partnership to provide Opower’s home energy management program to First Utility customers...
ComEd Restores More Than 75 Percent of Customers Affected by Worst Storm on Record
In the wake of a devastating storm that knocked out power to nearly a quarter of its customers Monday morning, ComEd today announced that it had restored power to 77 percent of customers as of early Wednesday morning. ...
Utility Customers' Decrease in Power Quality, Price Satisfaction Mitigated by Operational Improvements
Although residential electric utility customers are less satisfied with power quality, reliability and price than in 2010, improvements in operational-related aspects have largely mitigated the negative effects on overall satisfaction, according to the J.D. Power and Associates 2011 Electric Utility Residential Customer Satisfaction Study released today. ...
ComEd Mobilizes Crews to Restore Power to 765,000 Customers Affected by 'Worst Storm in a Decade'
Chicago's ComEd today mobilized to respond to system outages caused by the worst storm in a decade and unleashed a full contingent of crews to repair downed power lines and other damaged equipment....
Pepco Faces Tighter Reliability Standards
Pepco will face tightened reliability standards in the District of Columbia as well as potential penalties for poor performance, under new rules adopted last week by the District’s Public Service Commission....
95 Percent of ComEd Customers Restored After June 30 Storm
Working overnight and throughout the day on Friday, ComEd crews have restored power to virtually all 145,000 customers affected by the powerful storm that hit northern Illinois on June 30. ...
Minnesota Utility Selects Communications Network for AMI
The Hutchinson Utility Commission in Hutchinson, Minnesota, U.S., has selected a communications network as its advanced metering infrastructure (AMI)...
Investments in Reliability and Clean Energy Prompt PSE to Seek Electric and Natural Gas Rate Increase Request for 2012
Puget Sound Energy filed a proposal with state regulators today to establish new electric and natural gas rates in 2012 to recover the costs of work done...
AEP Automates Callout
There were no computers on managers' desks 30 years ago. Managers relied on assistants to take dictation and type memos on typewriters. With the advent...
BGE Engages Customers
One thing is certain, like the established consumer markets of days past, utilities will need to engage consumers in a whole new way to be successful....
Smart Meter Shipments Totaled 17.4 Million Units Worldwide During the 1st Quarter of 2011
According to a new tracking report from Pike Research, global smart meter shipment volumes continued to be strong in the first quarter of 2011 (1Q11), with 17.4 million units shipped. ...
Survey Ranks Utilities Using Social Media
According to the utilities that participated in the 2011 E Source Utility Social Media Survey, Avista is the top utility when it comes to using social media....
ComEd Quickly Mobilizes to Restore Power to More than 400,000 Customers Affected by Major Storm
In the wake of powerful storms that hit northern Illinois on June 21, ComEd has mobilized nearly 700 crews to repair downed power lines and damaged equipment that have left more than 400,000 customers without service. ...
BPA Accelerates Delivery of $35 Million to Utilities for Energy Efficiency
Northwest public utilities saved more energy last year than ever before, freeing up enough electricity to power 65,700 more homes by not using it in the first place....
Connecticut Light & Power Wrapping Up Restoration Efforts
This past weekend, Connecticut Light & Power (CL&P) restored power to over 210,000 customers affected by last Thursday’s severe thunderstorms. ...
Kentucky Utilities Launch Mobile App for Near Real-Time Outage Information
Louisville Gas and Electric and Kentucky Utilities are among a few utilities in the nation and the first in Kentucky to now offer customers a free smartphone application that displays near real-time outage information across the utilities' service territories. ...
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