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PSE&G Prepared for Hurricane Earl

Public Service Electric and Gas Co. (PSE&G), New Jersey's largest electric and gas utility, is closely monitoring the track of Hurricane Earl and is prepared if the storm hits. According to the National Weather Service, the powerful Category 3 storm is expected to affect the East Coast Thursday night and Friday bringing the potential for heavy rain and strong winds in its service territory. Earlier this week, Hurricane Earl pummeled the northeastern Caribbean with damaging rain and winds.

September is the height of hurricane season and Hurricane Earl is just one of several potential storms swirling around the Atlantic Ocean that could impact the East Coast in the next week or two. PSE&G is monitoring these other storms as well.

In anticipation of Hurricane Earl, PSE&G has all personnel available and is ensuring that additional supplies, such as poles and pole-top equipment, are on hand to promptly respond and restore service should the inclement weather result in outages.

Clearly, a storm like Hurricane Earl has the potential to interrupt service. High winds might cause trees to brush up against power lines and lightning could strike and damage trees or pole top equipment.

PSE&G uses an automated system to handle customer calls as efficiently as possible. Customers who get an automated response when calling PSE&G should not hesitate to use it, as it is designed to route their calls to the right destinations. The system also provides the option to speak directly to a customer service representative. Customers are asked to use this option if they are calling to report damage to wires, transformers or poles. This will help PSE&G to restore power more expeditiously.

In addition, if outages are widespread, the utility will activate its Twitter page to keep the public informed about its restoration progress. Sign up as a follower at http://twitter.com/psegoutageinfo to monitor restoration progress.

Depending on the severity of the storm, response times for both electric and gas emergency services may be longer than usual.

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© 2012 Penton Media Inc.


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