On-Demand: Modernizing Incident Reporting and Management for Utility Companies

Modernizing Incident Reporting and Management for Utility Companies Webinar
Tuesday, June 25, 2013

Past Event:

Date: Tuesday, June 25th, 2013
Time: 2:00pm ET/ 11:00am PT

Abstract: FREE On-Demand Webinar & LIVE Demo: Discover how streamlined, centralized incident reporting and management can put you on the fast track back to normal.

Today, it is an absolute must for power and utility companies to respond quickly to a variety of incidents such as downed power lines or distribution outages. However, with cumbersome manual processes and disjointed resources, it’s difficult to not only accelerate response times, but also gather valuable data that can ultimately cut down on costly truck rolls.

In this 60 minute webinar, you will learn how to:

  • Implement a single, centralized system for tracking all incidents throughout their lifespans, from creation to remediation
  • Enable service resources to access documents and complete workflow tasks in the field with easy iPad integration
  • Create and enforce a standardized incident tracking procedure across multiple business groups
  • Consolidate IT responsibilities and minimize the burden on internal support teams
  • Capture trends in failing equipment and track safety issues so you can improve asset management procedures and reduce future risk
  • Form an accurate audit trail of all incidents to meet compliance requirements
  • And much more!

Additionally, you’ll hear first hand how one utility company is utilizing an incident reporting and tracking system.   Special guest from ConEdison of New York will drop in to the live event to add their insightful comments.

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