Intergraph Mapping and Geospatial Solutions (Huntsville, Alabama, U.S.) announced that Kansas City Power and Light (KCP&L; Kansas City, Missouri, U.S.) has purchased Intergraph's InService for mobile workforce management.

InService is the most recent addition to the technology that forms KCP&L's integrated geospatial resource management (GRM) environment. The GRM solution facilitates data sharing between all engineering, operational and customer systems involved in the delivery of service to KCP&L's customers. The open architecture of G/Electric, Intergraph's next-generation geofacilities management system, provides the foundation for integration among geospatial-related applications, including the utility's outage management, work management, asset management, AMR and relevant enterprise resource planning systems.

This technology installation begins KCP&L's process of building an enterprise mobile computing infrastructure. The utility chose Intergraph because its InService technology uses open, standard components. Among the advantages that InService offers are HTML/Jscript capabilities for modifying mobile forms and robust mapping in the mobile application.

Combined mobile data and GPS gives KCP&L's field services, credit/collection, revenue protection, and outage restoration departments the capability to optimize work routing based on location, worker skill or equipment availability for more effective field crew dispatch. The field workforce will realize work efficiencies through field access to customer information, up-to-date distribution network maps and related facilities information, including the automatic navigation capabilities of provided work assignments.