Exelon Energy Delivery (EED), a unit of Exelon Corp., has selected CGI Group Inc. (Montreal, Quebec, Canada; www.cgi.com), a provider of utility solutions and services, to deliver an enterprise-wide mobile workforce management (MWM) software solution as well as mobile mapping capabilities that will automate the work of approximately 2650 field personnel.

EED comprises ComEd (Chicago, Illinios, U.S.) and PECO (Philadelphia, Pennsylvania, U.S.). The two utilities combine to distribute electricity to approximately 5.2 million customers in Illinois and Pennsylvania and gas to about 460,000 customers in the Philadelphia area. The CGI MWM software will be deployed to a variety of workgroups within ComEd and PECO, including distribution system operations, construction and maintenance, transmission and substation, and field and meter services to fulfill their mobile implementation objectives.

CGI's utility solutions team will implement its PragmaCAD MWM software to automate field-resource allocation, scheduling, assigning, dispatching and monitoring of fieldwork. CGI also will manage the implementation of third-party electronic mapping software to fulfill the work-order mapping crew location and street-level routing capabilities in the field.

“Our goal is to drive standardization with leading technology,“ said Jerrold Martin, vice president of information technology for Exelon Business Services Co. “We were looking for partners capable of leveraging our enterprise-wide approach. The CGI software provides the functionality, flexibility and scalability required to meet these business and operational goals.”