Resources

Search, compare, and request quotes for nearly 13,000 products with detailed listings:

Blogs

  • 2012 IEEE PES Show Blog

    The IEEE Blog is a unique tour of the 2012 PES Expo in Orlando, FL, by Gene Wolf, former chairman of the IEEE PES T&D Committee.

White Papers

» More White Papers

Follow Power Editor Nikki Chandler on

Follow Technology Editor on Vito Longo

Find T&D World on Facebook

News Releases

Briefing Room

At the Briefing Room you will be able to stay up-to-date on the latest technology announcements where we will provide daily postings from our industry sources.

  
   

SMUD to Implement Dexterra Mobile Command Center

Sacramento Municipal Utilities District (SMUD), the electricity provider for the Sacramento, California region, has selected Dexterra Mobile Command Center (MCC) and its Mobile Work Order application. The application which will be integrated with the companys SAP ERP system is being implemented to optimize the scheduling and dispatch of work orders across SMUDs vegetation management group, with a plan to extend the solution to other departments in the near future.

SMUD is the sixth largest publicly owned utility in the United States in terms of customers served, and as a company has achieved global recognition for its innovative energy initiatives--in particular its tree-planting programs designed to reduce household energy spend on air conditioning through increased shade. Customer satisfaction is of the utmost importance to SMUD, and the company wanted a mobility solution that ensured its field workers in the vegetation management group could receive, review and complete work orders quickly, irrespective of time or location.

We decided that Dexterras solution best met our field mobility requirements, particularly the ability to tailor the solution to meet our needs, said John Lewis, project manager at SMUD. The scalability of the solution will enable us to roll out to other departments once the first stage of the deployment is completed successfully.

Dexterra MCC is a fully integrated end-to-end solution for provisioning, scheduling and dispatching mobile field service technicians. Because workers are directly connected to SMUDs central scheduling and dispatch system, customer orders can be carried out and signed off in real time without the need for paperwork to be replicated back at the office.

Want to use this article? Click here for options!
© 2012 Penton Media Inc.


Acceptable Use Policy

Comments are the sole responsibility of the person posting them. T&D World will not edit postings. If T&D World editors deem any comment inappropriate, we will preempt or remove the posting.

General Rules: T&D World will not allow comments that are found to be degrading based on gender, race, class, ethnicity, national origin, religion, sexual orientation or disability. Neither will epithets, abusive language or obscene comments be allowed.

blog comments powered by Disqus

T&D TV

Most Read


Find Other Popular Items

Features

Vegetation Management
Grid Optimization

Upcoming Webcasts

Transmission & Distribution World allows you to access live and on-demand webcasts. Webcasts are available during their scheduled date and time. If you are unable to attend at the scheduled time, these free events will be available On-Demand for viewing at your convenience.


On-Demand Webcasts

» View More Webcasts

Jobzone
  • Transmission & Distribution World May 2012 Issue
  • Transmission & Distribution World April2012 Issue
  • Transmission & Distribution World March 2012 Issue
  • Transmission & Distribution World February 2012 Issue
  • January 2012 Issue
  • December 2011 Issue
  • November 2011 Issue

Browse Back Issues