xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns="http://www.w3.org/TR/REC-html40"> 11 apmusserpmusser152003-02-28T17:52:00Z2003-02-28T17:57:00Z16463687Intertec Publishing30745279.38216 pt22

11 a.m.

CHARLOTTE, N.C. – The fourth serious storm this winter has left more than half of Duke Power’s Triad/Triangle-area customers were without electricity. System-wide storm-related power outages for Duke Power customers peaked at 350,000.

“This storm has caused major damage in a very concentrated area and we have continued to see outages occur this morning,” said E.O. Ferrell, Duke Power’s senior vice president of electric distribution. “The majority of these outages occurred in the Triad/Triangle area of North Carolina, which received more than one-half of an inch of ice from this storm.”

Burlington and Reidsville have also been hard hit by the storm, with 57 percent and 82 percent power outages currently reported, respectively.

“We have complemented our 2,200 Duke Power line and tree personnel with an additional 1,000 line personnel from other utilities,” Ferrell continued. “We are continuing to work around the clock to bring our customers back to service.”

Due to the extent of damage caused by this natural disaster, our restoration efforts will continue throughout Monday in some cases. We encourage affected customers to consider alternate arrangements based on this restoration estimate.

Customers without power are encouraged to check the meter box and the service line connecting to the meter attached to their home to see if either is damaged. If so, Duke Power recommends that customers turn off their main breaker until that damage is repaired. If the meter box is damaged or pulled away from the building, customers need to contact a licensed electrician for repairs and their local county inspection office for an inspection.

All downed power lines and any object touching a line should be regarded as potentially energized and dangerous. Outages should be reported immediately by calling 1-800-POWERON (1-800-769-3766). Spanish speaking customers may call 1/800-943-6914 to report an outage.

Storm-related information and Duke Power weather updates can be accessed online at: www.dukepower.com.

Duke Power focuses on restoration efforts in the following sequence, many of which occur simultaneously. This sequence enables power restoration to public health and safety facilities and to the greatest number of locations in the shortest length of time:

Public safety related situations (such as de-energizing live lines);

Emergency service facilities (hospitals, law enforcement, fire departments);

Critical infrastructure (water and sewer facilities);

Distribution feeders and subfeeders, the “backbone” of the power delivery system;

Distribution tap lines, which connect the backbone to individual locations (neighborhood lines); and

Distribution transformers and individual service lines.


Currently we have more than 343,000 outages system-wide. Major areas affected are:



137,000, or 70 percent of Winston-Salemarea


98,000, or 60 percent of Greensboroarea

High Point

28,000, or 50 percent of High Pointarea


42,000, or 57 percent of Burlingtonarea


21,000, or 82 percent of Reidsville area







Chapel Hill/Orange County




Duke Power, a business unit of Duke Energy, is one of the nation’s largest electric utilities and provides safe, reliable, competitively priced electricity to approximately two million customers in North Carolina and South Carolina. Duke Power operates three nuclear generating stations, eight coal-fired stations, 31 hydroelectric stations and numerous combustion turbine units. Total system generating capability is approximately 17,800 megawatts. More information about Duke Power is available on the Internet at: www.dukepower.com.

Duke Energy is a diversified multinational energy company with an integrated network of energy assets and expertise. The company manages a dynamic portfolio of natural gas and electric supply, delivery and trading businesses – meeting the energy needs of customers throughout North America and in key markets around the world. Duke Energy, headquartered in Charlotte, N.C., is a Fortune 500 company traded on the New York Stock Exchange under the symbol DUK. More information about the company is available on the Internet at: www.duke-energy.com.