“Although New York City’s response to the blackout was outstanding, there are always lessons to be learned so we can do things even better the next time,” said Mayor Bloomberg. “I would like to thank the members of the New York City Emergency Response Task Force for their service and again thank the people of this city for making the Big Apple shine when the lights went out.”
The Task Force conducted extensive outreach to the private and non-profit sectors, as well as to other governmental entities. The entities contacted included other states and municipalities, educational institutions, private industry groups, relief organizations, regional transportation providers, transportation organizations representing users, advocacy groups and academia. The Task Force also conducted a public outreach survey that appeared on the city’s website in English and Spanish, and was available through the 311 Citizen Service Center. The survey was posted from Sept. 12 through Sept. 18th and 3700 survey responses were received.
The Task Force’s report focuses on the following six areas of the city’s response and makes the 35 recommendations based on the preceding analysis; the recommendations range from strengthening the city’s command center structure and communications systems to easing overcrowding at Manhattan ferry piers and protecting vulnerable populations.