The Collection, Access and Use of Customer Level Interruption Data as Pertaining to Distribution Reliability panel will explore the various customer-level data collection techniques, tools or methods for accessing the data, and use of the data for customer-level reliability purposes.

The collection portion will reveal how each utility represented on the panel calculates, captures and stores restoration data for each customer. Access examines the tools and methods used to access and return essential customer related information. Use will reveal the value of customer information including explanations of what customer level reliability metrics or indices are used and why.

Val Werner of We Energies will lead the session on Wednesday, April 21, 8 a.m. to 10 a.m. at the IEEE PES T&D Conference.

PRESENTATIONS AND PANELISTS:

2010TD0245
Collection, Access, and Use of Customer Level Interruption Event Data at We Energies
V. WERNER, Author Affiliation: We Energies

2010TD0692
Collection, Access, and Use of Customer Level Interruption Data as Pertaining to BChydro Distribution Reliability
T. GUTWIN, Author Affiliation: BChydro
C. SIEW, Author Affiliation: BChydro

2010TD0427
Collection, Access and Use of Customer Level Interruption Event Data at PacifiCorp
H. CASWELL, Author Affiliation: Pacific Power
J. JONES, Author Affiliation: Rocky Mountain Power

2010TD0377
Pocket Reliability – Measures, Uses, Remediation and Data Capture
J. VIGLIETTA, Author Affiliation: PECO Energy Company