FirstEnergy Corp. utilities across New Jersey, Pennsylvania, Ohio, Maryland and West Virginia have launched a massive assessment and restoration effort in the wake of Hurricane Sandy, which inflicted significant damage to the company's electric system. Currently, more than 1.5 million FirstEnergy customers remain without power.

The outage totals as of Oct. 30, 4:20 p.m. EDT, by utility are as follows:

  • Jersey Central Power & Light (JCP&L): more than 930,000
  • Metropolitan-Edison (Met-Ed): more than 203,000
  • The Illuminating Company (CEI): more than 203,000
  • Mon Power: more than 85,000
  • Potomac Edison: more than 90,000
  • Penelec: more than 35,000
  • Ohio Edison: more than 32,000
  • West Penn Power: more than 9,000

Including personnel from FirstEnergy utilities, electrical contractors and outside utility resources, more than 11,800 workers are involved in the service restoration effort, including linemen, dispatchers, hazard responders, damage assessors, mechanics, supervisors and call center representatives. FirstEnergy is working to secure further outside resources to assist with the restoration process, and additional personnel are heading to the hardest hit areas from as far away as California, Colorado, Idaho, Montana, Florida and Canada.

With torrential rains, intense winds and – in some portions of FirstEnergy's service territory – heavy snows now subsiding, comprehensive damage assessments are continuing. These assessments are a critical component in the ability to dispatch repair crews and determine estimated restoration times. Assessments are being conducted both on foot and via helicopter for harder to reach areas in New Jersey and Pennsylvania. Helicopter patrols will also be used in West Virginia when flying conditions improve. In parallel with these assessments, utility crews are responding to hazardous situations, such as downed wires, to secure areas and make them safe.

FirstEnergy's restoration process is designed to restore power safely and efficiently for affected customers. The priority for restoration starts with emergency services, including hospitals, police, fire and first aid. Priority is also given to circuits serving the largest number of customers, followed by restoration of service to individual homes.

For updated information on the company's storm preparation efforts, current outages, FirstEnergy's storm restoration process and tips for staying safe, visit the 24/7 Power Center at . JCP&L customers can find the latest information on Facebook at FirstEnergy operating companies will also provide updates via Twitter: