Southern California Edison customers whose homes were destroyed or rendered uninhabitable by recent wildfires will not have to pay for electricity used since the last bill they received at those damaged residences. The utility is also offering payment arrangements for those who were indirectly affected by the fires, such as customers who lost business income.
“We understand what a trying time this is for so many people, and our sympathies go out to those who have been affected by the fires,” said Lynda Ziegler, SCE senior vice president, Customer Service. “We want to help in whatever way we can.”
Customers who qualify for bill forgiveness are encouraged to contact SCE toll-free at (800) 250-7339. Other customers who need special payment arrangements should call (800) 950-2356.
Meanwhile, SCE crews and support personnel — more than 400 strong — continue their round-the-clock efforts making repairs and restoring service to areas ravaged by the wildfires.