Allegheny Power has deployed Aclara Energy Analysis software, an ENERGYprism customer-care solution, to help customers in Maryland understand how they use power and identify ways they can save energy and money.
Allegheny Power is offering Aclara’s easy-to-use, web-based Energy Analysis application at part of its Watt Watchers program, which helps customers learn more about saving energy and money. The online application is one of three home-performance programs Allegheny offers. The other two involve a walk-through consultation and report or a comprehensive in-home analysis that includes a blower-door test. In addition, Watt Watchers provides rebates for the purchase of new energy efficient appliances, recycling of old appliances, and home-energy checkups and weatherization programs for low-income families.
Allegheny Power has identified Aclara as a strategic partner in its effort to build out the web functionality that will deliver the long-term value of meter and billing data to its residential customer base. Beyond the initial Maryland launch, Aclara will work with Allegheny Power to deliver future enhancements through 2011 in bill analysis, presentation of advanced metering infrastructure data, and rates analysis throughout its service territory.
