Green Mountain Power (GMP), an electric utility in Vermont, has selected Telvent Miner & Miner’s (TM&M) ArcFM Solution for planning and managing its electric facilities. The implementation will include ArcFM enterprise GIS, its Designer extension, Responder Outage Management System (OMS), and ArcFM Viewer with Redliner extension.

Green Mountain Power’s goal is to significantly improve functionality and workflows over its current systems, using off-the-shelf components. The utility-specific features of the ArcFM Solution provide a platform for key operational process improvements. GMP anticipates a reduction in the number of inputs and databases required to produce engineering designs and record outage information.

GMP will benefit from the ability to re-define and streamline current design processes using Designer’s Workflow Manager. With Responder, the utility will more accurately and quickly respond to large scale power outage events by aggregating customer calls into predicted and grouped outages. TM&M’s OMS will also allow Green Mountain Power to more efficiently restore power, while storing data for future reporting that will lead to identification of important reliability improvement projects.

“We’re really pleased that these systems will help us significantly improve how we serve our customers,” said Rebecca Towne, operations project manager at Green Mountain Power. “We will be able to respond more effectively to power outages as well as analyze system data so that we can plan upgrades more effectively.”

The implementation of mobile GIS and Redliner capabilities will provide a way for laptop-equipped lineworkers to access system information in the field and electronically return notes to engineering for continual data improvement. Green Mountain Power expects the new systems to be fully functional mid-summer 2008.