Billing http://tdworld.com/taxonomy/term/7381/more en ComEd Expands Opower Program to Give Customers Insights on Energy Use http://tdworld.com/demand-response/comed-expands-opower-program-give-customers-insights-energy-use <div class="node-body article-body">Opower has announced the deployment of its upgraded demand-side management program with Chicago-based electric utility Commonwealth Edison. </div> <div class="og_rss_groups"></div><p><a href="http://tdworld.com/demand-response/comed-expands-opower-program-give-customers-insights-energy-use" target="_blank">read more</a></p> http://tdworld.com/demand-response/comed-expands-opower-program-give-customers-insights-energy-use#comments Billing Demand Response The Smarter Grid Thu, 28 May 2015 16:26:00 +0000 68721 at http://tdworld.com Utilities Not Effectively Marketing Service Offerings to Gen Y Customers http://tdworld.com/billing/utilities-not-effectively-marketing-service-offerings-gen-y-customers <div class="node-body article-body">As tech-savvy Gen Y comes of age, representing the newest heads of household, utilities are missing an important opportunity to market their programs and services </div> <div class="og_rss_groups"></div><p><a href="http://tdworld.com/billing/utilities-not-effectively-marketing-service-offerings-gen-y-customers" target="_blank">read more</a></p> http://tdworld.com/billing/utilities-not-effectively-marketing-service-offerings-gen-y-customers#comments Billing Energizing Wed, 27 May 2015 17:49:00 +0000 68591 at http://tdworld.com Customers in Deregulated States Pay More for Electricity http://tdworld.com/billing/customers-deregulated-states-pay-more-electricity <div class="node-body article-body">After nearly two decades of retail and wholesale electric market restructuring, the promise of reduced electricity rates has failed to materialize. </div> <div class="og_rss_groups"></div><p><a href="http://tdworld.com/billing/customers-deregulated-states-pay-more-electricity" target="_blank">read more</a></p> http://tdworld.com/billing/customers-deregulated-states-pay-more-electricity#comments Billing News Energizing Wed, 20 May 2015 14:54:00 +0000 68261 at http://tdworld.com ComEd Enhances Online Service Options Based on Customer Feedback http://tdworld.com/billing/comed-enhances-online-service-options-based-customer-feedback <div class="node-body article-body">Last year ComEd customers set the record by completing more than 19.4 million transactions through ComEd’s web and mobile sites</div> <div class="og_rss_groups"></div><p><a href="http://tdworld.com/billing/comed-enhances-online-service-options-based-customer-feedback" target="_blank">read more</a></p> http://tdworld.com/billing/comed-enhances-online-service-options-based-customer-feedback#comments Billing Thu, 23 Apr 2015 16:04:00 +0000 66961 at http://tdworld.com FPL Rate Decrease Approved by Florida PSC http://tdworld.com/billing/fpl-rate-decrease-approved-florida-psc <div class="node-body article-body">Florida Power & Light Co. has announced that the Florida Public Service Commission has approved the utility's request to reduce customer rates thanks to savings on fuel costs. </div> <div class="og_rss_groups"></div><p><a href="http://tdworld.com/billing/fpl-rate-decrease-approved-florida-psc" target="_blank">read more</a></p> http://tdworld.com/billing/fpl-rate-decrease-approved-florida-psc#comments Billing Wed, 22 Apr 2015 18:36:00 +0000 66861 at http://tdworld.com Jason Reed/iStock/Thinkstock Cobb EMC Completes NISC Customer Care & Billing Implementation http://tdworld.com/billing/cobb-emc-completes-nisc-customer-care-billing-implementation <div class="node-body article-body">Marietta, Ga.-based electric cooperative Cobb EMC has successfully implemented National Information Solutions Cooperative’s Customer Care and Billing suite of applications. </div> <div class="og_rss_groups"></div><p><a href="http://tdworld.com/billing/cobb-emc-completes-nisc-customer-care-billing-implementation" target="_blank">read more</a></p> http://tdworld.com/billing/cobb-emc-completes-nisc-customer-care-billing-implementation#comments Billing The Smarter Grid Thu, 09 Apr 2015 16:42:00 +0000 66251 at http://tdworld.com E-Commerce Platform Bridges Gap Between Utilities & Consumers http://tdworld.com/billing/e-commerce-platform-bridges-gap-between-utilities-consumers <div class="node-body article-body">Simple Energy has launched 'Marketplace,' an e-commerce platform that connects utilities and consumers by offering energy-saving household products and services with instant rebates at the point of sale</div> <div class="og_rss_groups"></div><p><a href="http://tdworld.com/billing/e-commerce-platform-bridges-gap-between-utilities-consumers" target="_blank">read more</a></p> http://tdworld.com/billing/e-commerce-platform-bridges-gap-between-utilities-consumers#comments Billing The Smarter Grid Thu, 09 Apr 2015 14:45:00 +0000 66171 at http://tdworld.com NYPA Cuts Electric Costs by More Than $3 Million for Customers http://tdworld.com/billing/nypa-cuts-electric-costs-more-3-million-customers <div class="node-body article-body">The New York Power Authority Board of Trustees has approved an electric rate decrease for municipalities, schools and public agencies in New York City and Westchester County.</div> <div class="og_rss_groups"></div><p><a href="http://tdworld.com/billing/nypa-cuts-electric-costs-more-3-million-customers" target="_blank">read more</a></p> http://tdworld.com/billing/nypa-cuts-electric-costs-more-3-million-customers#comments Billing Energizing Wed, 01 Apr 2015 17:24:00 +0000 65891 at http://tdworld.com Utilities Struggle to Deliver Customer Service via Mobile Websites http://tdworld.com/smart-energy-consumer/utilities-struggle-deliver-customer-service-mobile-websites <div class="node-body article-body">While the number of utilities deploying a mobile-enabled website or app continues to increase, customers who access their utility's website via mobile have more difficulty than those using desktop.</div> <div class="og_rss_groups"></div><p><a href="http://tdworld.com/smart-energy-consumer/utilities-struggle-deliver-customer-service-mobile-websites" target="_blank">read more</a></p> http://tdworld.com/smart-energy-consumer/utilities-struggle-deliver-customer-service-mobile-websites#comments Billing Energizing Smart Energy Consumer Wed, 25 Mar 2015 01:55:00 +0000 65411 at http://tdworld.com LDProd/iStock/Thinkstock BillMatrix Payments Enable Visa Card Payments for Con Edison Customers http://tdworld.com/billing/billmatrix-payments-enable-visa-card-payments-con-edison-customers <div class="node-body article-body">Consolidated Edison of New York has implemented BillMatrix® Payments from Fiserv.</div> <div class="og_rss_groups"></div><p><a href="http://tdworld.com/billing/billmatrix-payments-enable-visa-card-payments-con-edison-customers" target="_blank">read more</a></p> http://tdworld.com/billing/billmatrix-payments-enable-visa-card-payments-con-edison-customers#comments Billing The Smarter Grid Thu, 26 Feb 2015 16:24:00 +0000 63981 at http://tdworld.com