Billing http://tdworld.com/taxonomy/term/7381/more en Customers in Deregulated States Pay More for Electricity http://tdworld.com/billing/customers-deregulated-states-pay-more-electricity <div class="node-body article-body">After nearly two decades of retail and wholesale electric market restructuring, the promise of reduced electricity rates has failed to materialize. </div> <div class="og_rss_groups"></div><p><a href="http://tdworld.com/billing/customers-deregulated-states-pay-more-electricity" target="_blank">read more</a></p> http://tdworld.com/billing/customers-deregulated-states-pay-more-electricity#comments Billing News Energizing Wed, 20 May 2015 14:54:00 +0000 68261 at http://tdworld.com ComEd Enhances Online Service Options Based on Customer Feedback http://tdworld.com/billing/comed-enhances-online-service-options-based-customer-feedback <div class="node-body article-body">Last year ComEd customers set the record by completing more than 19.4 million transactions through ComEd’s web and mobile sites</div> <div class="og_rss_groups"></div><p><a href="http://tdworld.com/billing/comed-enhances-online-service-options-based-customer-feedback" target="_blank">read more</a></p> http://tdworld.com/billing/comed-enhances-online-service-options-based-customer-feedback#comments Billing Thu, 23 Apr 2015 16:04:00 +0000 66961 at http://tdworld.com FPL Rate Decrease Approved by Florida PSC http://tdworld.com/billing/fpl-rate-decrease-approved-florida-psc <div class="node-body article-body">Florida Power & Light Co. has announced that the Florida Public Service Commission has approved the utility's request to reduce customer rates thanks to savings on fuel costs. </div> <div class="og_rss_groups"></div><p><a href="http://tdworld.com/billing/fpl-rate-decrease-approved-florida-psc" target="_blank">read more</a></p> http://tdworld.com/billing/fpl-rate-decrease-approved-florida-psc#comments Billing Wed, 22 Apr 2015 18:36:00 +0000 66861 at http://tdworld.com Jason Reed/iStock/Thinkstock Cobb EMC Completes NISC Customer Care & Billing Implementation http://tdworld.com/billing/cobb-emc-completes-nisc-customer-care-billing-implementation <div class="node-body article-body">Marietta, Ga.-based electric cooperative Cobb EMC has successfully implemented National Information Solutions Cooperative’s Customer Care and Billing suite of applications. </div> <div class="og_rss_groups"></div><p><a href="http://tdworld.com/billing/cobb-emc-completes-nisc-customer-care-billing-implementation" target="_blank">read more</a></p> http://tdworld.com/billing/cobb-emc-completes-nisc-customer-care-billing-implementation#comments Billing The Smarter Grid Thu, 09 Apr 2015 16:42:00 +0000 66251 at http://tdworld.com E-Commerce Platform Bridges Gap Between Utilities & Consumers http://tdworld.com/billing/e-commerce-platform-bridges-gap-between-utilities-consumers <div class="node-body article-body">Simple Energy has launched 'Marketplace,' an e-commerce platform that connects utilities and consumers by offering energy-saving household products and services with instant rebates at the point of sale</div> <div class="og_rss_groups"></div><p><a href="http://tdworld.com/billing/e-commerce-platform-bridges-gap-between-utilities-consumers" target="_blank">read more</a></p> http://tdworld.com/billing/e-commerce-platform-bridges-gap-between-utilities-consumers#comments Billing The Smarter Grid Thu, 09 Apr 2015 14:45:00 +0000 66171 at http://tdworld.com NYPA Cuts Electric Costs by More Than $3 Million for Customers http://tdworld.com/billing/nypa-cuts-electric-costs-more-3-million-customers <div class="node-body article-body">The New York Power Authority Board of Trustees has approved an electric rate decrease for municipalities, schools and public agencies in New York City and Westchester County.</div> <div class="og_rss_groups"></div><p><a href="http://tdworld.com/billing/nypa-cuts-electric-costs-more-3-million-customers" target="_blank">read more</a></p> http://tdworld.com/billing/nypa-cuts-electric-costs-more-3-million-customers#comments Billing Energizing Wed, 01 Apr 2015 17:24:00 +0000 65891 at http://tdworld.com Utilities Struggle to Deliver Customer Service via Mobile Websites http://tdworld.com/smart-energy-consumer/utilities-struggle-deliver-customer-service-mobile-websites <div class="node-body article-body">While the number of utilities deploying a mobile-enabled website or app continues to increase, customers who access their utility's website via mobile have more difficulty than those using desktop.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://tdworld.com/smart-energy-consumer/utilities-struggle-deliver-customer-service-mobile-websites" target="_blank">read more</a></p> http://tdworld.com/smart-energy-consumer/utilities-struggle-deliver-customer-service-mobile-websites#comments Billing Energizing Smart Energy Consumer Wed, 25 Mar 2015 01:55:00 +0000 65411 at http://tdworld.com LDProd/iStock/Thinkstock BillMatrix Payments Enable Visa Card Payments for Con Edison Customers http://tdworld.com/billing/billmatrix-payments-enable-visa-card-payments-con-edison-customers <div class="node-body article-body">Consolidated Edison of New York has implemented BillMatrix® Payments from Fiserv.</div> <div class="og_rss_groups"></div><p><a href="http://tdworld.com/billing/billmatrix-payments-enable-visa-card-payments-con-edison-customers" target="_blank">read more</a></p> http://tdworld.com/billing/billmatrix-payments-enable-visa-card-payments-con-edison-customers#comments Billing The Smarter Grid Thu, 26 Feb 2015 16:24:00 +0000 63981 at http://tdworld.com Con Edison 2016 Rate Plan Cites Reliability, Storm Prep, Better Technology http://tdworld.com/distribution/con-edison-2016-rate-plan-cites-reliability-storm-prep-better-technology <div class="node-body article-body">Con Edison has announced an electric delivery service rate filing with the New York State Public Service Commission for new rates beginning Jan. 1, 2016,</div> <div class="og_rss_groups"></div><p><a href="http://tdworld.com/distribution/con-edison-2016-rate-plan-cites-reliability-storm-prep-better-technology" target="_blank">read more</a></p> http://tdworld.com/distribution/con-edison-2016-rate-plan-cites-reliability-storm-prep-better-technology#comments Billing Energizing Distribution Grid Opt Smart Grid Grid-Optimization Wed, 04 Feb 2015 17:19:00 +0000 62601 at http://tdworld.com <p>Con Edison also will be in the last year of a four-year, $1 billion storm hardening plan in 2016. The company will continue its installation of submersible transformers that can withstand flooding underground and special overhead equipment that will minimize the duration of outages and the number of people affected.</p> VELCO Secures Opportunity to Provide Ratepayer Relief http://tdworld.com/billing/velco-secures-opportunity-provide-ratepayer-relief <div class="node-body article-body">Vermont Electric Power Company (VELCO) has entered into an agreement with TDI-New England that could reduce transmission costs paid by Vermont electric ratepayers.</div> <div class="og_rss_groups"></div><p><a href="http://tdworld.com/billing/velco-secures-opportunity-provide-ratepayer-relief" target="_blank">read more</a></p> http://tdworld.com/billing/velco-secures-opportunity-provide-ratepayer-relief#comments Billing Projects in Progress Sat, 20 Dec 2014 23:37:00 +0000 60851 at http://tdworld.com