As part of its ongoing effort to enhance customer service, Jersey Central Power & Light (JCP&L) is conducting thermovision inspections of its electric distribution system in northern New Jersey. The inspections use a thermographic camera to capture infrared images that identify "hot spots" where equipment problems could lead to power outages.

"The thermovision inspections are an example of the proactive approach we are taking to enhance service reliability to our customers in New Jersey," said Steve Morgan, president, JCP&L. "This technology helps us identify areas where preventative maintenance could help reduce the number of customers affected by power outages."

The inspections will be conducted by Hot/Shot Infrared Inspections Inc. – a company based in Colorado. During the inspections, customers may notice a vehicle with an exterior-mounted camera near JCP&L’s electric distribution facilities. Employees of Hot/Shot will carry identification and letters of introduction from JCP&L.

The thermovision inspection program is part of JCP&L’s enhanced construction and maintenance program designed to ensure continued reliable service to customers. In the past five years, JCP&L has nearly doubled its capital spending from $97 million in 2002 to more than $188 million in 2007.

JCP&L serves 1.1 million customers in 13 New Jersey counties.