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IBM White Paper: Gaining Insight from Incident Analysis to Manage Future Incidents

April 29, 2013
It’s increasingly tough for utility and power companies to respond in a timely manner to service incidents. Utilities need to switch from inefficient, manual processes to centralized electronic systems that create, distribute, investigate and remediate incident reports. And, in the process, potentially prevent incidents from ever occurring.

It’s increasingly tough for utility and power companies to respond in a timely manner to service incidents. Utilities need to switch from inefficient, manual processes to centralized electronic systems that create, distribute, investigate and remediate incident reports. And, in the process, potentially prevent incidents from ever occurring.

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Access the full white paper, Gaining Insight from Incident Analysis to Manage Future Incidents, to learn how to find the fastest path back to normal.

Download "A Business White Paper from IBM Software"

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