Transmission and distribution utility company Exelon Corporation is moving forward with Oracle Cloud Infrastructure (OCI). By moving several of its Oracle utility applications to OCI, Exelon will be able to further meet its sustainability goals by consolidating data centers, reducing costs, and continuing to deliver customer satisfaction.
Exelon serves more than 10 million customers in the Midwest and Mid-Atlantic United States through six fully regulated transmission and distribution utilities.
Accenture, a long-time digital transformation partner of Exelon, will help the company move a number of integral applications to the cloud. These include Oracle’s customer information system (CIS) and meter data management solutions. The CIS application, in conjunction with Oracle CX solutions, is currently being used across several of the Exelon utilities, providing a single view of the customer that helps Exelon foster a better, more personalized experience – from service call interactions to accurate billing. Likewise, meter data management is helping Exelon capture smart meter data to optimize its use to help support its core operations, energy reliability, and customer innovation. In addition, by leveraging the Oracle Support Rewards, Exelon will be able to shift key applications to OCI for better performance, availability, and security - all for a lower cost.
Exelon is also taking advantage of the Oracle Cloud Infrastructure Resident Architect Program, a highly personalized service designed to streamline adoption and successful use of OCI based on Exelon’s specific workloads. With the Resident Architect Program, Exelon is supported by a dedicated team of Oracle Enterprise Cloud Architects and Specialists to augment its existing team and provide deep industry expertise and broad technical OCI proficiency.
