The city of Medicine Hat, Alberta, Canada, has selected MeterSense, a division of Harris Utilities, to provide meter data management (MDM) for its electric-delivery services. From billing data to outage and restoration events, from performance monitoring to revenue protection, MeterSense collects, manages, stores and delivers smart grid information intelligently.

The utility company — a wholly owned entity of the city of Medicine Hat — will implement MeterSense as part of a larger advanced metering infrastructure (AMI) smart meter project. MeterSense's AMI and MDM capabilities will help the utility improve the way it serves the Medicine Hat population of 61,000.

MeterSense will enable the city of Medicine Hat to meet several specific needs:

  • Automate meter reading and eliminate the need for regular access to customers' properties for meter checks

  • Deliver timely and accurate bills that are based on customers' exact usage data rather than estimates

  • Develop future conservation initiatives that are targeted precisely to the gas, water and electricity use habits of community residents

  • Provide customers with comprehensive analyses of their consumption patterns.

MeterSense is supported by automated validation routines to ensure AMI data meets high-quality standards. The solution also monitors AMI system operations to identify and correct problems quickly. As a result, MeterSense will enable Medicine Hat to optimize performance on its electricity grid, and serve customers faster and with more accurate and comprehensive data than ever before.

Thanks in part to MeterSense, the city of Medicine Hat expects that its smart-meter program will pay for itself in approximately seven years.

For more information, visit www.medicinehat.ca and www.metersense.com.