Duke Energy Florida has restored power for more than 99% of customers impacted by Hurricane Milton, meeting or exceeding estimated times of restoration for all counties, including those in Central Florida.
As of 9 a.m. on Oct. 17, there are still about 3,000 outages – a considerable decrease from the more than 1 million reported immediately after the storm – that are largely concentrated in Pasco and Pinellas counties, where most of the devastation occurred.
Thousands of crews will continue working diligently to complete restoration for these customers and will not stop until all remaining outages have been restored.
As lineworkers encounter damage behind homes and in other residential areas, which is often difficult to access and requires special equipment, the company may adjust estimated times of restoration, but customers can expect to receive individualized updates regularly.
“The last customer to receive power after a devastating storm like Hurricane Milton is just as important to us as the first. Rest assured, we will maintain the same level of focus and dedication we have had throughout this event until we get the lights back on for all customers,” said Melissa Seixas, Duke Energy Florida state president. “Meanwhile, we extend our heartfelt appreciation to our customers and the communities we serve for their understanding and support over the last several days. We will continue to be there for you as you begin the recovery process and work to get back on your feet.”
It is important to note that customers who experienced extensive damage or flooding may require additional time for restoration and some should be prepared for extended outages, the company stated.
Customers who cannot receive power as a result of damage to the property’s meter base, breaker panel or customer-owned electrical wiring should contact their local municipalities for guidance. Inspections may be required after repairs are complete.
