It seems cliché now to discuss how bad 2020 has been, but this year certainly has been different from any other year in our lifetimes. COVID-19 hit each and every one of us in some way, whether we have become ill with it, had a loved one affected or dealt with restrictions and protocols.
Utilities were "essential," of course, and responded as quickly to a pandemic as they always do in crises: by suspending shutoffs, enacting safety protocols and injecting good will and service into our communities. These were all topics that made our top 10 news stories of 2020.
Voice your opinion!
Voice your opinion!